Jim Brody heads up destination marketing outreach efforts for TripAdvisor. Jim joined the company in 2005, bringing with him fifteen years experience working with DMOs in the broadcast and internet arenas, and over twenty years experience in media as a whole. Jim developed the DMO program for TripAdvisor, and has grown their DMO team from one to six people, working with hundreds of organizations from all over the world, ranging from small towns to whole countriesw. He specialises in helping his clients navigate the social media terrain and effectively utilize both TripAdvisor and other Web 2.0 sites to market themselves. He holds a bachelor's degree from the University of Pennsylvania.

Fabienne is a web savvy tourism marketer and business entrepreneur. She holds Masters Degrees in Information Technology and Tourism Management, a Certificate IV in Training and Assessment and has spent the past 10 years in different positions blending web and marketing. Before setting up UntangleMyWeb.com in 2007 she developed and managed the Market Intelligence division of Gold Coast Tourism. Fabienne has experience in working closely with local small business operators to national and international tourism entities in areas as diverse as the Swiss Alps to Coastal and Outback Australia.

As Managing Director of Magpie Media, Craig Garner helps people who want to use online communications to market and grow their business. Craig is actively engaged in a wide range of projects working alongside business leaders that are passionate about making the most of their potential. By helping them create effective strategic and operational pathways to their existing and future customers and markets he can help minimise your frustration, reduce your risks and save you considerable time and money.

Michael Carney is a longtime marketer and an early adopter in the online world (since 1987) who brings traditional marketing practices and processes into the digital space. Michael is Chairman of the NZ Marketing Association's eMarketing Network and runs his own marketing consultancy based in Auckland. He's also the creator and tutor of a very-well-received seven week online course on Social Media Marketing and offers a customised version for Travel & Tourism Marketers available via http://travelandsocialmedia.co.nz

Andrew Pascoe founded PriceTech Solutions in 2006. PriceTech Solutions provides for the provision of revenue, management and dynamic pricing software and consultancy in the accommodation, car rental, ferry, sport and event / activity markets in New Zealand and Australia.
He had previously presented at the Pricing in Travel Conference Asia / Pacific in Bangkok 2007 and also Singapore in 2008.

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